Shipping policy
At mark-foys.com, we strive to deliver your luxury fashion orders quickly and reliably across Australia and worldwide. All prices include GST where applicable, and duties/taxes are calculated and displayed at checkout with no surprises.
When you place and order
Monday – Friday before noon: your item(s) will be dispatched within 48 hours.
Friday afternoon – Sunday: your item(s) will be dispatched the next 1-2 business days.
Domestic Delivery Times (Australia)
Metro areas: 2-7 business from dispatch.
Regional areas: Up to 10 business days
International (US):
3-10 business days
International (Other regions)
Up to 10 business days*
Depending on the destination, local taxes and duties may apply upon delivery.
Peak periods (e.g., holidays) may take longer, we will notify you of any delays.
Delivery estimates are guides only and vary by location, carrier and order origin:
Important Notes on Delivery
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Times are estimates from dispatch and exclude customs clearance delays or payment issues (we'll minimise these where possible).
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Depending on your location, couriers may include DHL, UPS, FedEx, TNT, or DPD.
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Signature required for orders over $800.
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We cannot deliver to PO Boxes.
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If delivery is significantly delayed beyond estimates without notice, contact us for options like refund or reship.
Shipping Costs
Free express delivery on orders over $800. All other orders with $39. Easy returns within 14 days.
Other regions (where available)
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Shipping fees are calculated at checkout
Shipping Partners
Trusted carriers ensure secure, tracked delivery:
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DHL Express, UPS, Australia Post or FedEx
You'll receive tracking updates via email. You may also receive updates from our delivery partners
Duties and Taxes
For deliveries to Australia, the United States and many other select markets, we include duties and taxes (Delivered Duty Paid – DDP). The price you see at checkout is the price you pay—no additional fees on arrival.
For other locations, import duties/taxes may apply upon delivery; these will be notified at checkout where possible.
Delivery to US (where available)
US customers ordering from international suppliers may need to provide IRS, EIN, or SSN for customs clearance (you'll have time to submit before any return).